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Edit a borrower's application

How to add details on a borrower's application, manage relationships, add a second borrower, invite borrowers, and request/upload documents.

Marnie George avatar
Written by Marnie George
Updated over 6 months ago

Creating a new loan in Finmo is super easy so we recommend you invite a borrower to fill out an application on their own. However, if you prefer, you can start the application from inside Finmo, fill out some details over the phone, then invite the borrower to finish the rest. Or you can fill out the entire application for the borrower and never invite them to the portal


Editing an application for a borrower

Click on the loan you wish to start an application for. This will take you to the Overview page. Click the Application page, and scroll down to the various sections of the application you'd like to complete. Click on the "Add" or "Edit Details" in that section to fill in the information.

Edit details

Add new information

Continue to follow the step by step instructions. Then click "Save changes". The info you filled in will now be visible in the application for you and the borrower(s).

Now you can also add income, assets, and property information the same way.

If you need to add another borrower, scroll down and click on click on "+ Add an additional borrower"


Inviting the borrower to complete an application

If you want to invite a borrower to contribute to the application at any point, just click on the "Invite borrower" button when you first create the loan.

Or when you are in the application


Reinvite your borrower(s)

You can resend the invite or copy the link and send it that way, should the client request it.


Requesting/uploading documents

If you want the borrower to upload documents you have a few options. If you have Smart Documents Activated and you have invited the borrower, you can allow the customized Smart Documents rules to do the work for you by listing which documents your borrower(s) should upload based on the answers on the application.

You can also request documents from your borrowers or upload any documents you already have. To learn more about how to request documents read the "Requesting documents" article. For more details on how to upload documents read the "How to Upload a Document" article.


If for any reason you require help, click the chat icon on your screen or send us an email supportus@lendesk.com

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