Finmo lets you control who has editing access to an application. This was built so a borrower can't change details after you've reviewed the loan, and so two people can't edit the application at the same time.
How does editing access work?
When you create a loan in Finmo, the default status is "no access" for the borrower. This means your team has control over the application.
When you click to "Invite" a borrower, the status changes to "full access" giving the borrower control. When the borrower creates their account, they're able to start filling out the application. You also have the ability to edit the application when the borrower has control.
When you only want the borrower to upload documents and they cannot edit other parts of their application, the status changes to “Limited - documents only”
When the borrower submits the application, the status changes to "no access". The loan officer now has full control over the application for review.
If the application needs extra work, or you need to give the control back to the borrower for some reason, update the editing access on the application (below).
After manually updating the edit access to an application, click on the Update borrower(s) button at the top to let the borrower(s) know that they have access back to edit their application and what they need to update.
When you send this, it will have your message plus a link to log back into their portal. See the example below.
Should you need further help please click the chat button in Finmo or send an email to supportus@lendesk.com