Review and submitting a loan
1. Navigate to the “Submit” tab in the left navigation bar.
2. Complete all missing fields under the “Required validations” section.
3.Review and complete any fields under the “Recommendations” section to strengthen the application.
4. Review and confirm the loan details of the application.
5. Select a product group and product from the dropdown menus.
6. Click "Submit to Rocket Pro" to complete the submission.
7. Once the submission is complete you will be provided with a “Credit pull reference number”
Resubmitting a loan
Note: Resubmitting the loan will create a new loan submission.
To resubmit a loan, simply click the “Submit to Rocket Pro” again.
Addressing errors
1. If the Loan officer does not have an NMLS ID
Please contact customer support at supportus@lendesk.com
2. Authentication with Rocket Pro is incomplete
Please contact customer support at supportus@lendesk.com
Submission history
Each time you submit a loan, Finmo records your last submission in the Submissions History section. This includes the report status, date, time, and link to Rocket Pro.
Should you need further help please click the chat button in Finmo or send an email to supportus@lendesk.com